TERMS & CONDITIONS

1. General Information

This website is operated under license by HI International
Headquarters: 10 rue Sainte-Anastase, 75003 Paris, France
Legal representative & Director of Publication: HI International

2. Modifications and Termination

HI International may, at its sole discretion, add, remove or modify any part of the services provided on this site, or temporarily suspend or terminate the license at any time.
These Terms & Conditions may also be updated or adapted without prior notice.

3. Scope of Application

These Terms & Conditions apply to all services and sales offered directly or indirectly (including through partners), online, by email or by telephone.
By accessing this website or placing an order, you acknowledge that you have read and accepted these Terms & Conditions.

4. Intellectual Property

All content and elements of this website (text, images, trademarks, logos, graphics, etc.) are the exclusive property of HI International.
No reproduction, adaptation, translation, commercial use or integration—partial or complete—may be made without prior written consent.
Any violation constitutes an infringement punishable by law (up to two years of imprisonment and a €150,000 fine).

Members who publish content on the site guarantee that they hold the rights to all intellectual property they share and will indemnify HI International for any third-party claims.

5. Services

The site provides an online portal where members (professionals only) may present, sell and showcase their products or services.
Contracts entered into through the platform are direct agreements between members.
HI International cannot be held responsible for the accuracy or completeness of information provided by members.

6. Online Purchases

6.1 Prices and Taxes

  • All prices shown on the website are in euros (€) and include 20% French VAT (TVA).

  • Shipping costs are not included in the listed prices and will be calculated and displayed at checkout.

6.2 Payment

  • Payment must be made in full at the time of order through the secure payment methods offered on the website.

  • Orders are confirmed only after full payment has been received.

6.3 Delivery

  • Products are shipped to the delivery address indicated at checkout.

  • Delivery times may vary depending on destination and carrier; estimated timelines are provided for information only and are not legally binding.

6.4 Returns and Right of Withdrawal

  • In accordance with Articles L.221-18 et seq. of the French Consumer Code, you have 15 days from the date of receipt to exercise your right of withdrawal.

  • Items must be returned in their original condition and packaging, unused and undamaged.

  • Proof of purchase (order confirmation or invoice) is mandatory for any return.

  • Return shipping costs are the responsibility of the customer unless the product is defective or the wrong item was sent.

  • After verification of the returned goods, a refund will be issued using the same method of payment as the original order.

6.5 Exclusions

  • Custom or made-to-order items are not eligible for return or withdrawal except in cases of defect or error attributable to HI International.

7. Confidentiality & Personal Data

Personal data collected for orders or invoices may be shared with service providers strictly for the purpose of delivering our services.

In accordance with French Law No. 78-17 of 6 January 1978 and the EU GDPR, you have the right to access, correct or oppose the use of your personal data at any time by writing to HI International.
You may also register free of charge on a national “do-not-call” list.

Reasonable security measures protect your data against unauthorized access or misuse. Only authorized personnel may access this information in the course of their duties.

8. Cookies

Cookies store information about your browsing and facilitate navigation (for example remembering viewed products or login details).

Types of cookies used:

  • Security cookies – identify the device used to connect.

  • Functionality & performance cookies – remember preferences such as country and language.

  • Personalization cookies – store visit duration, basket contents, and login details.

You may disable cookies in your browser settings at any time, but some services may then be unavailable. Instructions for each browser can be found in its “Help” section.

9. Disputes Between Members

Any dispute between members (pricing, payment issues, service quality, etc.) is solely their responsibility.
HI International reserves the right to remove a member after repeated complaints or inappropriate conduct.

10. Liability

HI International cannot be held responsible for:

  • Use of the site not in compliance with these Terms & Conditions

  • Content of advertisements or information published by members

  • Technical difficulties or interruptions of service beyond its control

  • Acts of third parties or force majeure events.

All information on the site is provided “as is” without any express or implied warranty.

11. External Links

This site may contain links to third-party websites.
HI International has no control over these websites and assumes no responsibility for their content, updates or availability.

12. Governing Law

These Terms & Conditions are governed by French law.
Any dispute related to the use of this site shall fall under the exclusive jurisdiction of the courts of Paris, France.

Made in Paris – First published 2017. Last updated 2025.